Shipping Policy
A legal disclaimer
By using our website and purchasing products from Denari Entertainment, you acknowledge and agree to the following:
Denari Entertainment operates as a dropshipping business, which means we do not stock or manufacture the products sold on our website. Instead, items are shipped directly from third-party suppliers. As such, we do not guarantee product availability, specifications, or delivery timelines provided by these suppliers.
We strive to ensure that product descriptions, images, and pricing are accurate. However, we cannot guarantee that all details are 100% accurate, current, or error-free due to information provided by our third-party suppliers.
International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer. Denari Entertainment is not responsible for any customs-related charges or delays.
All products are sold "as is" and "as available." Denari Entertainment makes no warranties, express or implied, regarding the merchantability or fitness for a particular purpose of any product sold on this site. We reserve the right to modify this legal disclaimer at any time. Changes will take effect immediately upon being posted on the website. If you have any questions about this legal disclaimer or your use of the site, please contact us at: denarientertainment@gmail.com
Shipping Policy - the basics
🕒 Processing Time
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All orders are processed within 1–5 business days.
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Orders are not shipped or delivered on weekends or holidays.
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Some products may ship separately depending on the supplier and availability.
🚚 Estimated Delivery Times
Due to the nature of dropshipping and international fulfillment, shipping times may vary.
RegionEstimated Delivery Time
United States 7–20 business days
Canada 10–25 business days
United Kingdom 7–20 business days
Australia/New Zealand 10–25 business days
Other International 10–30 business days
Note: Delays may occur due to customs, weather, or carrier issues.
📦 Shipping Carriers
We use a variety of trusted global carriers depending on the location of the supplier, such as:
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USPS, UPS, FedEx
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YunExpress, ePacket, DHL, and other international couriers
💲 Shipping Costs
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We offer free standard shipping on most items.
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Some products may include a flat-rate shipping fee due to weight, dimensions, or location.
🔍 Order Tracking
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Tracking numbers will be provided via email once your order has shipped.
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Please allow up to 5 business days for the tracking link to become active.
📬 Address Accuracy
Please ensure all shipping information is correct at checkout. We are not responsible for lost packages due to incorrect or incomplete addresses.
🛃 Customs, Duties & Taxes
International customers are responsible for any applicable customs fees, duties, or taxes imposed by their country. These are not included in our pricing and are paid by the recipient.
📦 Lost, Damaged, or Delayed Packages
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If your order is lost or arrives damaged, please contact us within 7 days of the delivery date.
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We will work with the supplier and/or shipping carrier to resolve the issue.
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We are not liable for delays caused by external factors such as customs, weather, or courier disruptions.
❓ Need Help?
For any questions about your shipment, please reach out to our support team: denarientertainment@gmail.com